For ages 21+

77fb Responsible Gambling Guidelines

When enjoying sports betting and casino entertainment, understanding your own limits is important. 77fb believes that safe and informed play is the foundation of genuine enjoyment.

21+ For persons aged 21 and above only

Betting or playing casino games is a form of entertainment for many people. But that entertainment stays healthy only when it remains within control. 77fb always puts the safety of its users first and wants every player to use the platform consciously and responsibly.

Under our Terms and Conditions, the minimum age to open an account and place bets at 77fb is 21. No account is fully activated without age verification. This rule is not just a formality — it is an effective measure to protect young people from potential harm.

Most players play for entertainment and treat any money lost as the cost of that entertainment. However, some people occasionally go beyond their spending limit without realising it — especially when they keep playing to try to recover losses. That mindset can be the start of a problem. 77fb wants you to recognise these signs in time.

If you or someone close to you is concerned about gambling, contact 77fb's 24/7 live chat or email support. Our support team is always ready to assist in both Bengali and English.

Our Privacy Policy states that any information you provide when using responsible gambling tools is fully protected and is not shared with third parties.

Keep yourself protected

Self-control Tools

77fb provides several personal protection tools that you can activate or adjust at any time from your account settings.

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Reducing a limit takes effect immediately; increasing one takes a little time to come into effect.

Break Feature

Temporarily close your account for anywhere from 24 hours to 30 days. During this time you cannot log in or place bets, but once the break ends, the account is automatically reactivated.

Self-Exclusion

If you want to stay away from playing for an extended period, activate self-exclusion. While it is active, logging in to your account will be completely blocked.

Session Time Limit

Set the maximum amount of time you will play in a single session. When the time is up, you will be automatically logged out and receive a notification.

Loss Limit

Set a limit on how much you can lose within a given period. Once that limit is reached, the account will not allow any further bets for that period.

Account Verification

If you notice any suspicious activity, lock your account yourself and notify support. Our team will review the matter quickly.

Stay alert

Warning Signs of a Problem

If you notice any of the following signs in yourself or someone close to you, it is time to seek help.

Chasing losses Placing more bets to win back money already lost — this is the most common and dangerous habit.

Betting with household money Using money set aside for rent, groceries, or emergency savings to gamble.

Hiding it from family or friends A tendency to conceal how much time or money is being spent from those close to you.

Disrupted sleep or daily routine Losing sleep because of playing, becoming inattentive at work, or damaging social relationships.

Restlessness when unable to play Feeling irritable or unsettled when there is no internet or when playing is not possible for some reason.

Constantly increasing bet amounts Needing to bet more money than before to get the same level of enjoyment — this is a familiar sign of addiction.

Get support

Ways to Get Help

Acknowledging a problem takes courage. With the right help, things can improve quickly. You can find support through any of the following.

77fb Live Chat

Our support team is available 24 hours a day, seven days a week, and assists in Bengali. Contact us directly via live chat to set account limits or request self-exclusion.

Email Support

Support is also available by email as an alternative to live chat. Write in with the details and our team will respond as soon as possible. You will find the email address in your account settings.

Family and Friends

Talk openly with the people close to you. Their empathy and support can often be just as effective as professional help.

Professional Counselling

A mental health professional or behavioural addiction counsellor can help you build an effective plan through direct discussion.

Community Support Groups

There are various support groups available locally and online where people facing the same issues help one another.

Our commitment

77fb's Commitment

77fb is not just an entertainment platform — it is a relationship of trust with its users. We commit to keeping responsible gambling tools free and accessible at all times.

You can find answers to more questions about responsible gambling in our FAQ section. For any doubts or questions, reach out via live chat — we are here for you.

  • Registrations from anyone under 21 are not accepted
  • Self-exclusion requests are processed within 24 hours
  • Sensitive information is kept completely confidential
  • The support team is able to assist in Bengali
  • Deposit limit and session time limit tools are always available

Remember

  • Gambling is a form of entertainment, not a source of income
  • Never bet more money than you can afford
  • Avoid playing when you are feeling low or under stress
  • Accept losses as a normal part of the experience
  • Take breaks and focus on other activities
  • Never borrow money to gamble
Common questions

Responsible Gambling FAQ

Answers to frequently asked questions about responsible gambling.

The minimum age for any type of betting at 77fb, including casino or sports betting, is 21. A national ID or other government-issued document is required to verify age during account verification. Accounts for those under 21 are not approved.

Self-exclusion is a tool that completely deactivates your account for a set period. During this time, logging in, making deposits, or placing bets is not possible. To activate it, contact us directly via live chat or send an email — our support team will process your request promptly.

Yes. Lowering a deposit limit takes effect immediately. However, if you want to increase a limit, a waiting period applies, so that snap decisions do not lead to overspending.

The account holder must make the self-exclusion request themselves. However, if someone is concerned about another user, they can inform our support team. We will review the situation and take appropriate action.

Yes. The World Health Organization recognises gambling addiction, or problem gambling, as a behavioural addiction. It is not a sign of weak willpower — it is a treatable condition. With the right counselling and support, recovery is entirely possible.

No. When self-exclusion is active, no promotional communications are sent. Our goal is to make sure you do not feel tempted to play during your break.